BlueBerry Dispatch App

Dispatch operations were handled manually, which made it hard to assign orders to workers and to keep a central record of work orders. Admins and workers needed better coordination.

• Manual dispatch handling

  Dispatch operations ran by hand, order by order.

• Hard to assign orders

  Difficulty assigning orders to the right workers.

• No central work-order tracking

  There was no single place to see every work order.

• Admin–worker coordination

  The office and the dispatch team needed to stay in step.

We delivered an admin panel, a mobile app and a website. The admin panel and the worker app are connected by work orders that move through a structured, order-wise dispatch workflow with a single, central view of status.

1. 01Discover
2. 02Plan
3. 03Design
4. 04Develop
5. 05Test
6. 06Deploy
7. 07Improve